DemandPay
DEMANDPAY AR AGENT

An Autonomous Accounts Receivable Agent That Collects for You

DemandPay AR Agent connects with SAP or your ERP, follows up on every invoice across email, WhatsApp, RCS and AI voice, understands customer responses, tracks commitments, and reconciles incoming payments automatically.

Your AR team gets consistent coverage, live visibility and clear human handoffs—without spending every day on routine chasing.

Switching channels
Automating reminders
Tracking Payments

Manual Follow-ups Create Expensive Gaps

Receivables slip when follow-ups depend on individual calendars, customer replies sit in different channels and bank payments wait to be matched. DemandPay AR Agent gives every invoice a consistent next action and gives your team one view of the collection story.

Inconsistent coverage

Every account receives the approved cadence instead of depending on manual task lists.

Lost customer context

Replies, commitments, requests and escalations stay connected across channels.

Late exception handling

Disputes and sensitive decisions reach the right person with the relevant history.

Reconciliation backlog

Confirmed payments can be matched and posted without waiting for a manual queue.

Connect. Orchestrate. Collect. Reconcile.

A complete collection loop, from invoice data to an updated ERP record.

Connect invoice data

Integrate SAP or your ERP invoice data and create a unique payment reference or virtual account for each customer, according to the configured collection model.

Run AI orchestration

Follow up across email, WhatsApp, AI voice and RCS; understand replies; capture payment intent and promises to pay; and move each invoice to the right next step.

Complete zero-touch reconciliation

Detect the payment, match it to the invoice, update the ERP and send the customer a receipt automatically.

What the AR Agent Does

The agent handles cadences, customer intent, exceptions and reconciliation as one connected workflow.

Runs personalised collection cadences

Sends invoice, pre-due, due-date and overdue follow-ups using approved timing, tone and channel logic.

Understands and acts on customer intent

Recognises promises, document or bank-detail requests, questions, non-response and disputes; records dates and transaction references and schedules the next action.

Escalates exceptions safely

Pauses automated reminders for disputes or sensitive issues and hands the account to a human with context.

Closes and records the payment loop

Matches incoming payments using unique references or virtual-account data, updates the ERP, sends confirmation and keeps an auditable interaction history.

One Collection Story Across Every Channel

The agent does not send disconnected reminders. It reads the current invoice status and previous interaction, then continues the conversation through the channel best suited to the next action.

Invoice issued
Send the invoice and approved payment instructions by email; create the account’s collection timeline.
Approaching due date
Send a polite pre-due reminder that references the invoice and due date.
Email ignored
Move to WhatsApp or RCS using the approved cadence and keep the same account context.
Customer requests documents
Resend the invoice or approved document by email and confirm the action in the conversation channel.
Customer promises to pay
Record the promised date, confirm the commitment and schedule the correct follow-up.
No response continues
Use AI voice or the configured escalation channel, then record the outcome.
Customer disputes the invoice
Pause routine reminders and hand off to the appropriate finance, sales or service owner with context.
Payment is received
Match the payment, update the ERP, close the follow-up sequence and send confirmation.

What “autonomous” means: The agent executes approved, repeatable collection work. Your team controls tone, cadence, channel, escalation rules, permissions and human handoffs. Commercial exceptions, disputes and sensitive decisions remain governed by your policy.

Visibility for Every Invoice

A single, live view of every invoice's collection status—for your team and for the agent.

Live collection status

See what is due, overdue, promised and paid.

Projected payment date

Track the expected payment date captured from the customer or workflow.

Complete follow-up log

Review messages, calls, replies, commitments and escalations.

Clear ownership

Know when the agent is acting and when a human must step in.

Built for High-Volume B2B Collections

DemandPay AR Agent is suited to businesses with large invoice volumes, multi-stage collection cycles and finance teams that need more consistent coverage without adding the same amount of manual work.

Finance and AR
Manufacturing, distribution, FMCG, logistics, SaaS and IT services
Credit and collections
Businesses managing 30–90-day collection cycles or other structured B2B terms
ERP and IT
Enterprises that need invoice, payment and reconciliation data to remain connected to core systems

What Finance Teams Gain

The operational impact of giving every invoice consistent, automated collection coverage.

Consistent collection coverage

Every invoice receives the approved next action, even as volume grows.

Less repetitive work

AR specialists spend more time on disputes, relationships and complex accounts.

Faster payment visibility

Commitments, expected payment dates and confirmed collections stay visible to the team.

A cleaner close

Matched payments, ERP updates and auditable interaction records reduce the reconciliation backlog.

Frequently Asked Questions

Answers to the questions finance and AR teams ask most about DemandPay AR Agent.

Let Your AR Team Focus on Exceptions—not Repetitive Chasing

See how DemandPay AR Agent can give every invoice a consistent next action and close the loop from outreach to reconciliation.